Shipping Policy

Shipping Policy

We currently deliver across India to all metros and certain non-metro cities. We have tied up with a reliable logistics partner that ensures reliable delivery of products across cities. We try our very best to ensure that there are no delays in shipments, but sometimes it’s beyond our control.

 Shipping Time

  • Since most of the products are made to order, It will dispatch next day.
  • The logistics partner gets a notification once your product ready for dispatch. They will then pick it up from our warehouse and deliver it to you between 8am to 9pm on all days Monday to Saturday.
  • We ship on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at naturekart.denivexim@gmail.com, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.

In case your shipment is delayed:

  • In case there is a delay, please send us an email on naturekart.denivexim@gmail.com with your order number.
  • In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.
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